Please call the office 24 hours in advance to cancel appointments.
We are committed to prompt service, and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment. Always arrive 10 to 15 minutes early for an appointment to complete any paperwork associated with your visit.
You should call the office at least three (3) days before the appointment to give us the information needed to complete the referral. That information includes: your name, the physician you are being referred to, his phone and fax numbers, the date of the appointment, the diagnosis for the referral, your insurance, whether it is for a visit or a specific procedure (such as surgery), and where it is going to be performed (office or hospital). We do not mail referrals to specialists. You should familiarize yourself with your insurance plan, and determine if it requires you to take a referral with you; if you are not certain of how your referral is handled, please call our office and we will help you determine what to do.
Lab and X-Ray Results
The Brenham Clinic Laboratory and Radiology departments are located conveniently inside the main Brenham Clinic building. Our radiology department is certified by the Texas Department of State Health Services in X-Ray and accredited in MRI and mammography by the American College of Radiology. Our laboratory is an accredited CLIA facility.
Please request prescription refills during your appointment. For refill requests not at the time of your visit, please contact your pharmacy.
Emergencies and On Call
If you have an emergency, such as chest pain, severe shortness of breath, severe headache, or bleeding, call 911 or proceed directly to the nearest hospital emergency room. You can always call the office with any questions about acute medical problems after hours.If the provider is not in the office, our answering service will contact the provider on call. If you do not receive a call within 30 minutes, please recall the office.
If you have any questions regarding these office policies, please contact our office at anytime.